Welcome to Zasho Plus Industries. These Terms and Conditions (“Terms”) govern your access to and use of our website www.zashoplusindustries.com, including all content, features, services, and functionalities offered through it (collectively referred to as the “Website”). By using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue your use of our Website immediately.

These Terms apply to all visitors, users, and others who access or use the Website. Zasho Plus Industries reserves the right to change or modify these Terms at any time and for any reason. We will notify users of any changes by updating the “Effective Date” at the top of this page. Continued use of the Website after such changes constitutes acceptance of the new Terms.

1. Website Use & Access

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.

We reserve the right to restrict access to certain areas of the Website, or the entire Website, at our discretion.

2. Intellectual Property

All designs, logos, and content on this website are the property of Zasho Plus Industries or our clients. You may not copy, reproduce, or use our content without written permission.

3. User Conduct

By using this Website, you agree not to:

  • Engage in any activity that could damage or interfere with the performance of the Website.

  • Upload or distribute viruses or any other harmful software.

  • Attempt unauthorized access to any part of the Website or connected servers.

  • Use the Website for any illegal or unauthorized purpose.

Violation of these rules may result in termination of your access and legal action where applicable.

4. Placing an Order

  • All custom orders must be confirmed in writing (via email or WhatsApp).

  • A clear design or tech pack is required before production starts.

  • For bulk orders, a deposit (or full payment) may be required upfront.

  • Once an order is approved and production begins, cancellations are not permitted.

5. Pricing & Payment

  • Prices are quoted based on design, fabric, and quantity.
  • We offer custom pricing for bulk and repeat orders.
  • Payments can be made via bank transfer, Western Union, or any agreed secure method.
  • All prices are exclusive of shipping unless stated otherwise.

6. Shipping & Delivery

  • We ship worldwide through trusted courier and cargo services.

  • Standard production time is 2 weeks from order confirmation.

  • Delivery timelines may vary depending on destination and order size.

  • We are not responsible for delays caused by customs or third-party couriers.

6. Returns & Refunds

As we manufacture custom products:

  • Returns are only accepted for manufacturing defects or order errors.

  • Claims must be made within 7 days of receiving the order.

  • Approved refunds or remakes will be processed promptly.

  • No refunds for errors caused by incorrect information from the customer.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect and use your data.